One of the primary goals of Arab Drug Company for pharmaceutical And Chemical Industries (ADCO) is to ensure the safety and quality of all its pharmaceutical products.

The Pharmacovigilance Department is dedicated to the continuous evaluation of the benefit–risk balance of all company products that are marketed and used by patients.

Pharmacovigilance Policy of the Arab Pharmaceutical Company

Arab Drug Company for pharmaceutical and Chemical Industries (ADCO) acknowledges that once medicinal products are marketed, new information may emerge that could impact the benefit–risk balance of these products.

One of the most important objectives of pharmacovigilance is the thorough and comprehensive evaluation of such information to ensure the safe use of all medicinal products available to patients.

Accordingly, ADCO  has established a Pharmacovigilance Department whose core function is to identify, collect, and appropriately analyze any adverse effects associated with the use of its products. This process aims to enhance drug safety and prevent the recurrence of such adverse effects.

Through this department, continuous communication is maintained with the Pharmacovigilance General Administration (PVGA), one of the key departments of the Egyptian Ministry of Health, to ensure the ongoing evaluation of the safety of the company’s products.

ADCO  is fully committed to implementing good pharmacovigilance practices to improve patient care and safety through the following actions:

• Cooperating with the Ministry of Health to assess and maintain an appropriate balance between the benefits and risks of the company’s pharmaceutical products.
• Training all company employees in pharmacovigilance to increase awareness of its principles, importance, and proper reporting of adverse drug reactions.
• Communicating with healthcare professionals and the public to exchange information related to the safe use of the company’s products.

By improving the safe and effective use of medicines, the company contributes to patient safety and the enhancement of public health.

What is a suspected side effect?

A side effect (also called an adverse reaction) is an unwanted symptom or effect caused by a medicine.

This can be any unfavorable and unintended sign, symptom, or disease associated with the use of the product.

An example of a side effect could be a rash developing shortly after taking a product and so on...

Side effects may arise from use of the product within or outside the indication mentioned in the package leaflet.

Why should you report side effects to ADCO Pharmaceuticals?

Even though our products are carefully tested before approval, some side effects may only appear when many people use them over time.

ADCO Pharmaceuticals monitors the safety of all its products. Reporting any side effects helps us take action and provide better guidance for safe use.

Reports are also shared with health authorities, who review the information. This way, both the company and authorities work together to keep patients safe and informed.

What specific information should you include when your report a side effect?

When you report a suspected side effect, please include as much as possible of the following information for ADCO Pharmaceuticals processing and storing as required by law:

1- Patient details:

• Initials of the person name experiencing the side effect
• Age, date of birth or age group (e.g. child, adolescent, adult, elderly)
• Gender (male or female)
• Weight in kg

2- Suspected drug(s):

• The product name (brand name)
• The dose of the product used when the side effect appeared
• How long have you used the product ?
• What disease is the product used for?
• Are you still taking the product?
• Information about any other products you might have taken around the same time (including non-prescription products, herbal remedies and contraceptives,…)

3- Side effect details:

• Description of the suspected side effect including whether you have recovered from the event
• When did the side effect occurred and ended?
• Are you experiencing other medical conditions?
• Does the reaction stopped after stopping the drug?
• Does the reaction reappear after retaking the drug?

4- Reporter details:

• Name
• Speciality (if physicians)
• Address
• E-mail (if available) and Phone number

“No personally identifiable details will be shared”

 How to report side effects?

If you wish to report a side effect, which you suspect is related to ADCO Pharmaceuticals product, you can contact us by phone or email. If you use email, please write “Reporting of adverse reaction” in the email header.

By reporting side effects, you provide ADCO  for Pharmaceuticals & chemical Industries with important feedback about our products.

To report any side effect: